Privacy Policy — Your App
Last Updated: 24 Oct 2026
Your App ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed when you use our mobile application and related services.
1Information We Collect
1.1 Information You Provide to Us
We collect information you provide directly when you create an account, place an order, or contact us. This includes:
- Your name
- Contact information (email address, phone number)
- Delivery or billing address, if applicable
- Messages and content you send to us
1.2 Information Collected Automatically
When you use the app, we automatically collect certain technical information, such as:
- Device model, operating system and app version
- IP address and approximate location
- Usage activity, screens viewed and crash reports
2How We Use Your Information
We use the information we collect only for legitimate purposes, including:
- To create and manage your account
- To provide, operate and improve our services
- To process orders and send service updates, OTPs and alerts
- To respond to your questions and support requests
- To detect and prevent fraud, abuse and security issues
- To comply with legal obligations
3Information Sharing and Disclosure
We do not sell or rent your personal information. We may share your information only in the following limited circumstances:
3.1 With Service Providers
We share necessary information with trusted third-party service providers who perform services on our behalf, such as:
- Payment processing companies: To securely process your online payments.
- Delivery and logistics partners: To deliver your orders. We share order details such as name, address and contact information for shipping purposes.
- Cloud hosting providers: To securely store our application data.
3.2 For Legal Reasons
We may disclose your information if required by law, or to protect our rights, prevent fraud, or ensure the safety of our users.
4Data Security
We use reasonable technical and organisational measures, including encryption in transit and access controls, to protect your information. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
5Data Retention
We keep your personal information only for as long as needed to provide our services and meet legal requirements. When you delete your account, your personal data is deleted or anonymised within 7 days, except where we must keep it by law.
6Your Rights and Choices
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your account and data
- Withdraw your consent at any time
- Opt out of promotional messages
To use any of these rights, contact us using the details below.
7Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us data, please contact us and we will delete it.
8Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated date. We will notify you of significant changes in the app or by email.
9Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: you@example.com
- Phone:
- Website: https://www.sitebuilder.softwearapp.com/yourapp